Returns & Exchanges

We want you to purchase with confidence!

Your satisfaction is our goal. If you are not satisfied, for any reason, we will exchange or accept returns of any unworn and saleable merchandise - for a refund or exchange. Refunds will be credited to the original form of payment.

Returns are accepted within 10 days of receipt.
Returned merchandise must be in new, unworn, undamaged, and saleable condition, with all original tags, labels, packaging, and accompanying items (including garment bags and hangers).
We are happy to honor requests for adjustment if your merchandise was purchased at regular price and then reduced within 10 days of purchase.
Special orders altered items or personalized/monogrammed items, and items identified as "final sale" cannot be returned or exchanged.
We reserve the right determine if returned merchandise is in saleable condition. We will document if rarely contested
A $9.95 return shipping fee will be deducted from your refund for each one authorized and received return.
Gift With Purchase and Packaging: If your order includes gift with purchase, garment bag and/or special hanger or packaging, please include such when returning any item; credit will be issued promptly when received accompanying purchase.

Please allow 10 to 14 days to process your shipped and received return. Items that are damaged, worn, altered, or resized cannot be accepted and will be returned to the customer. Unidentified returns may be returned to the sender. If the item/s are damaged in transit due to insufficient packaging, the item/s may not be accepted for return or exchange.

Fraud alert: Return privileges are accorded to our valued customers. We report any fraud attempt, including fraudulent or erroneous substitution attempt, if hangtag removed and affixed to same or other items, any irregularity outside of a legitimate authorized return for refund.

To initiate an exchange or return: Click here

Our customer care specialists are at your disposal should you have any questions or require after-sales service please email customercare@gorskimontreal.com. Refunds may only be issued in the same form as was utilized for payment. Returns will only be processed once the item has been received and may take up to 5-10 business days to be reflected by your banking institution. Please note the original shipping charges at the time of purchase are non-refundable.